Nana's Hair Braiding ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have over it when you visit nanahairbraiding.com, book an appointment, or communicate with us by phone, SMS, or email.
By using our website or services, you agree to the practices described below.
We collect information you provide directly to us and information that is generated automatically when you interact with our website and services.
We use the information we collect to:
When you provide your phone number and explicitly opt in via our website form, booking confirmation, or by texting us first, you consent to receive SMS text messages from Nana's Hair Braiding.
Message frequency varies based on your interactions with us — typically 2–8 messages per month. Higher volume may occur around active bookings.
Message and data rates may apply. Standard rates from your mobile carrier will apply to any messages sent or received. Nana's Hair Braiding does not charge you for receiving our messages.
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. To get help, reply HELP or contact us using the information in Section 11. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information (including phone numbers and SMS opt-in consent) are excluded from any sharing arrangement. This restriction applies to all data collected through our SMS program.
Information collected as part of our SMS program is used solely to communicate with you about your appointments and our services. We do not sell, rent, lease, or otherwise transfer your phone number or SMS opt-in data to any outside party for their independent use.
We may share limited information only with the following service providers acting on our behalf, under written agreements that require them to protect your data:
Our website uses cookies and similar technologies to:
You can disable cookies in your browser settings, but parts of the site may not function correctly. We do not use cookies to build advertising profiles across third-party websites.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), restricted access to client data, and vetted third-party service providers.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us using Section 11. We will respond within 30 days.
We retain your personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. Kids braiding appointments are booked by a parent or legal guardian. If you believe we have collected information from a child under 13, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through our website or, if you are an active client, by email or SMS.
If you have questions about this Privacy Policy or how we handle your information, contact us: